Referrals Dashboard
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Referral Journey Summary
Overview dashboard showing key metrics with previous period comparisons in (brackets) for reference
| Metric | Today | 7 Days | 30 Days | Quarter |
|---|---|---|---|---|
| New Referrals | - (-) | - (-) | - (-) | - (-) |
| Milestones | - (-) | - (-) | - (-) | - (-) |
| Cases Closed | - (-) | - (-) | - (-) | - (-) |
Time Period Filtering
Use the filters below to analyze data for specific time periods. Choose one filter at a time for clearest insights. These filters affect all sections except the Referral Journey Summary.
Response Time Analysis
Note: Response times calculated using business hours only (9 AM - 5 PM, Monday-Friday). Weekends and UK public holidays are excluded to reflect actual working response times.
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Average Business Hours to GWT Call
From referral registration to GWT milestone
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Total GWT Calls Made
Milestones marked as "GWT Call"
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Total Referrals
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Active Cases
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Completed Cases
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Avg Days to Complete
Status Breakdown
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Referral Sources
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Services Requested
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Referral Methods
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Client Areas
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Recent Activity
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Detected Fields (for debugging)
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